I upgrate my Contract in Sept 2013 to a higher contract with Mtn to get the Sony Experia Z. After 3 months of use the phone is so warm we could not use the phone. We went back to the branch where Sammy told us we must sent the phone back for a new one. After many calls from myself they told me I ...
Form cancelling contracts completed 17 Dec 2013 Welkom Game Centre Mtn laid complaint with on 1 Jan - no confirmation that contracts are cancelled, no reference 23 Jan 2014 still no written confirmation form MTN that contracts are cancelled WHAT IS THE PROBLEM?? ...
I went to MTN to help me activate a simple BIS service on my phone, did the paperwork, and was assured that I would be connected within 24 hours. Nothing happened and no-one thought to let me know that they in fact COULD NOT connect me (which they became aware of but did not think relevant info to ...
I cannot begin to voice out my dissatisfaction with MTN... FIRSTLY THE INSURANCE section is a nightmare to get hold of, i spent almost a month without a phone as i was trying to get assistance. the phone went in for repairs on th e08th of january 2014 for screen repairs and yesterday the 22nd of ...
I return a blackberry 9720 back to the store with in 7 days because it was giving endless problems now to my surprice no one gives me a answer when will I receive the other phone everyone is playing hide and sick, I've been made a full by all these consultants, all of them they a saying they gonna ...
After numerous calls and visits to MTN head office and store nobody can assist me. I do not have any 3g reception at my house for 2 so called "MTN service provided" cellphones. they installed the wrong solution at my house. Instead of a booster they installed an antenna and a wi-fi ...