On Tuesday the 16 July 2013 a debit order from MTN for a amount of R759, 09 was taken from my Banking account. After checking my statement I was surprise to see that MTN billed me for Packet switched data calls. My contract with MTN BROADBAND 2 GIGABYTE is R149, 00 per month for 2 years, and had ...
I have had a Galaxy Tablet since August 2012 for which I have been paying R 369 every month. All of a sudden since May 2013 (NINE MONTHS) I have been charged in the region of R 860 - R 680. When calling MTN I've been told that I have used too much data and that they have increased my cap by R 300. ...
I have done an upgrade on my contract. Received handset Samsung Pocket Plus S5301. Handset loosed signal. I took it back and after two weeks received another handset with same problem. I was informed that they had several complaints. My handset was replaced 5 times each time with same problem. They ...
On 01/07/2013 I handed my iPhone 4s in for a damage report. I have a contract with MTN for the iphone 4s that is approximately 1 and a half years old. The LCD screen had stopped working. The responsible person took my phone, and gave me my sim card, but not the sim reader that goes with it. More ...
About 2 weeks ago I lodged a claim with MTNSP Insurance in terms of my mobile device. On the 18/07/2013 I received feedback from Koketso Mathabathe advising that my claim with ref no 102222680 has been approved. A letter was sent advising that I should take this document to the stores listed in the ...
First: I've tried 17 times since last Friday to get through to MTN Bayside which number is listed as 0838691400 - not even once was the phone answered. Second: I upgraded my contract about 1-2 month ago, and the RICA was done in the store using my ID book and Utility bill. My phone is now ...