I recently purchased a cell phone at House and home Centurion, this "cell phone" is on MTN. We all know that at time an age one cannot go without or rather cope without this small device called a cell phone. After purchasing this phone... phone was faulty, returned it to House and home, ...
I have a cellphone contract with MTN. They load my phone with R200 airtime, 25 sms & 150 MB of data on the 21st of each month. On 21st July 2013 they loaded my account however I only received the notification sms of this at 09:40. I dailed *141# to check my balances and my airtime was sitting ...
MTN is Pathetic!!! I logged a complaint and was promised feedback within 2 days. It is a week now and still no reply. I want to speak to someone in accounts department after they have listened to the phone call in reference below. REQ:2405366 Your call agent Nomonde promised me that the matter will ...
I requested for a copy of my original contracts in April this year, to date I still have not received this copies. My new handset is faulty, I upgraded in mid Feb this year. I was told that in order for this to be sent in to be replaced I need a copy of my contract, hence the reason I requested a ...
Dear Wenzile Masina As per your previous response it takes 10 working days for MTN to actually perform their services however Friday the 19th of July would have been the 10th working day since yourll escalated my query on the 7th of July even though i initially sent it in on the 26/06/2013. What is ...
I handed my blackberry, still under guarantee, in for repair. the proper paperwork was not done. The attendant gave me my battery cover and i left. few days later my wife received and sms that my phone was assess and found out of guarantee and i was quoted. we replied that they should not fix the ...