On 19/07/2013 at 11:35 I phoned the MTN Network Coverage Complaints call centre to try and speak to William. who still has not phoned me back. Phembi Hlongwani answered and refused to help me if I could not provide him with a valid reference number. Shocking! He should be fired! Please MTN go ...
The feedback received on Ref # 102233473 means nothing. Valid charges, off course your feedback will be valid charges. My emails did not go through. I reported this to your technical department and after been told to change a setting, I was told that they could not assist me any further. None of ...
Does anyone have any contact details for this place? I tried calling their number advertised on the mall website with no answer (15 calls in hour). I then sent an email to the address on the mall website which bounced back. I then went onto the MTN website and under store locator I found a ...
According to the statement i recieved end of june it showed that july 25th i'll be done paying my contract. when july came i recieved a statement showing that i had an oustanding amount of R500.00 and some odd rands and i was credited with R200.00 airtime which i queried via telephone and i spoke ...
I have roamed several times on a Topup contract and never incurred any additional roaming charges as I am very carefull not to answer my phone while roaming and only answer important calls and sms'. I recently upgraded to an open contract and after 2 weeks abroad received the shock of my life that ...
I have been fighting with MTN Head Office for two and a half months now to upgrade my contract, something that normally takes 15 minutes at any MTN store country wide. Listing their negligence to: update details, update the network, process payments, process requests, process the upgrade, ...