From the day of 4th July i submitted my insurance claim i was told by the m.t.n consultant that i will get my feedback within 48 working hrs. Now i;m in the darkness, i phoned them their phone keeps on ringing without being attended to. I keep on paying my subscription monthly money. my business ...
I went to Mtn Brooklyn and asked for help on how to set up my webmail email address on a blackberry Q10 the consultant named Queen, firstly looked at the phone as if it were a foreign object! I asked her if she knew how to do it she said yes, but clearly didn't . she couldn't even use the touch ...
Good evening I logged two complaints 7 days ago and have not had any formal communication from you guys. I got an email citing that i will receive formal feedback within 54 hours, but suprisingly, it has been a week. Kindly respond via mail or call me on 0736377863, 0730070219 or 0119740933 If ...
I called Mtn to query R214.91 billed twice on my account invoice number E502705095. I was assisted by Phumlele reference number 102327177 who seemed uninterested to help me. He kept me on hold for long without first checking with me whether that is okay with me. He then logged a "call" to ...
I wanted2cancel an MTN 3G&cellphone contract and knew that I would be liable for termination fee. I phoned the callcentre 3 times. Every time the amount is calculated manually and every time the amount differs, the 3 amounts ranged by R1000.Surely this cannot be correct?! The callcentre agents ...
I have been in contact with MTN for over a year, attempting to establish as to why I am unable to phone out - to date, there is over R 2000.00 in airtime on this phone - yet I am unable to phone out. No one is able or willing to provide me with an answer. Furthermore, I receive an SMS stating: ...