Hello, I have been a loyal MTN customer for years i have never had a problem with any of the handsets provided to me, until about year or so ago, i was so excited to have a blackberry torch and couldn't wait to get started. I quickly realised something was wrong and sent the device in for the first ...
I have been going through my statements, and for the months of December to March I have been paying R99 for my 2G, and BOOM all of a sudden, between the months of April and May the amounts have gone up six times higher, How the heck is that possible, and the funny thing is between those months, my ...
In the past week my MTN Broadband lite has become nearly unusable. I have to switch restart my modem around 6-8 times a night. After around 10-30 min I have to restart the modem again..I have moved the modem to around 3-4 different locations with no help. I dont know if my area is permanently ...
Having ordered a laptop over 2 weeks ago it is still not in my possession and I am currently also being biilled for it. I I have had to wait over 3 times for periods exceeding 30mins in the branch to find out on the process of my request. I am being repeatedly told that the device will arrive in ...
I requested a refund after you people double billed me for a data bundle. This was done on the 3rd of May you incompetent ba$tards. After countless calls and promises and even a promise on HelloPeter, I have still not been refunded my money. This is my second HelloPeter complaint on this matter. ...
I wish to commend Zahid Kola from MTN Direct, Head Office in Johannesburg for the manner in which he assisted me with my contract upgrade. I received my new phone within 2 working days upon applying for the same and I wish MTN had more competent staff like him. Some key competencies he displayed: ...