I was trying to get the Samsung S4 last week Thursday, no other cell phone company could help me with the contract i wanted because i didn't have any credit history. MTN was willing & i had to wait for approval the following day. I went back on Friday to pick up my new baby all smiles, they ...
I received a bill from Mtn for an amount of R20 561.80 in May. I immediately called Mtn, disputing this amount, only to be told that it was no mistake and that I was liable for the payment. I went into the Mtn store at Umhlanga and spoke to a consultant. They advised me that it was data charges, ...
What is wrong with MTN call centre people? is it lazyness or they are incompetent? Last week from Wednsday I have been trying to make a sim swop and not winning. And then on Saturday I get an advice to make an affidavit and certify my ID Copy and fax it through to them or go to a close MTN outlet ...
I have read with disgust the number of times this complaint has come up, with the usual "cut and paste" bull response from MTN. They know that their subscribers are being ripped off yet turn a blind eye. Are they benefiting from these? I have to assume they are. These unsrupulous sods ...
I can just about handle anything a call centre operator says to me but just don't to me. ...
On the 19th June 2013 I took my phone to Vangate MTN as it would not switch on. We were told that it would either be fixed or replaced as it was still within the 6 month warranty period. One week later my fiance received a called saying that the phone will only be sent for repairs then (The ...