On Monday 2013-07-29 I upgraded from FRE MTN 750@819 BIS INCL to 24 mnth mtn Anytime 750. I had a Blackberry Bold 9900, and the new upgrade phone Michelle gave me was A Blackberry Q10. She cut my simcard so it could fit in the new phone. I went home and made a backup of the old phone, so I could ...
Dear MTN, once again I have te report to this forum to get someone to contact me. Clearly you pay people Millions to NOT do their job, execs roll in the money while you rip your customers off!! Please refer to my previous query and GIVE ME A CALL back as you never bothered to resolve my issue!! How ...
I have had endless drama with MTN, and now I am sick of it. I received my invoices for July this week, and for some reason my data account is R200 more than it has been for more than a year. I called the call centre, and like with every other issue I have had I find them unhelpful. I was told I ...
I took out a contract in July/August 2012, two numbers under my name. Been paying diligently for a whole year and on the 01 August 2013 i noticed that i paid more than what was usually deducted on a monthly basis on my account. I quickly searched my online statement via MTN SP and it just made no ...
I have now been trying to contact Mtn's insurance department for the last 2 weeks and it is just ringing. I send a mail to the address on the website and it came back saying the mailbox is full!!! I then phoned the call center and was informed that the Insurance department had a problem with their ...
This is the second month that mtn has debited money off my account reflecting the incorrect amount the first month this happened i let it slide, now this month i got debited R499 which is incorrect i have a contract with mtn that clearly states that i will be debited R350 every month end. Currently ...