Booked in my iPhone 5 for repairs at MTN STORE - cnr Rivonia & Summit in Morningside on 10th of July 2013, as it had software issues and is still under warranty. The phone was received by the HVRC, the repair centre, on the 12 of July 2013. Checked-in on the progress of repairs the following ...
I want to compliment MTN repairs division for their speedy service with regards to my mobile. I've used the repair centre twice and had my mobile back in 3 days time on both occasions. Great service like this must be recognised- Thank You MTN and all the people responsible for this exceptional ...
I am a loyal mtn customer for over 10 years & have 2 contracts. I've never missed a payment. MY query started like 2 years ago when my wife upgraded to a blackberry. I noticed on my contract (of which I have a Nokia) that BIS was been charged for. I Called 808 & was advised that I'll be ...
I upgraded at the beginning of May and got free sms's and data together with R200 airtime with the deal. All was fine until my phone was blocked one day. I phoned mtn call centre and was told I was over my limit. I queried how that could be possible and then we discovered they never activated my ...
Seems like MTN decided to ignore my complaint. My contracted increased by R59 with no valid explanation. I sometimes wonder if MTN cares about their customers. Last year an account was opened with MTN using my details, I reported this matter with MTN and it was resolved, however My credit report ...
I have recently lost my new phone which I had a a Sim Swop done on on the 5th July. The replacement phone also got on the 28th, which I reported top the police and had it blacklisted with MTN. When I phoned MTN, was reminded of security checks I'd to pass (which I understood) yet, at one of my ...