I logged a call two weeks ago requesting that my 2013/06 itemised bill be emailed to me. The call was done through the Chat option on [URL Removed] The consultant said that it will take 2 to 24hours for my account to be send. After two days I followed up again via the Chat service and the ...
I have a contract with MTN for the Uncapped lite package. The contract amount is for R289pm but I have noticed escalations in the prices over the last few months. This is frustrating and in form a breach of the contract. I would like the excesses debited to my account. Kindly contact me and resolve ...
Good day, ACITIVITY ON MY BANK ACCOUNT I have a contract that is coming to an end in September 2013. My contract amount for the Blackberry 9780 is a monthly fee of -R289. This amount was always deducted correctly and suddenly today the 1st August 2013 an amount of R582 was deducted from my banking ...
MTN. False information. Trying to upgrade is turning out to be a shambles. I have spent 2hours45 minutes. trying to get information on updrading a cell contract. After being a client for over 20 years. To be treated with no care or attempt to assist. I cannot believe that i contribute to a company ...
Good Day, I received our bill from MTN via post only to discover that a R200 service promo fee has been loaded. Now I know exactly what a service promo fee is and I know why this is loaded (thanks to your contact centre who cannot answer my question, but keeps repeating what it is) however, what I ...
Mtn Direct contact me for a contract. They deliver everything. I received two sim cards and phone them. They told me I will pay only for the one I activated. They are charging me for 2 contracts for the past 4 months after I contact them and they promised to rectify it. ...