I have contract with mtn on topup which I'm paying R279 monthly so this month they decucted R1400, i went to them they said my sim card was making calls while my agreement with sale person was making: I'm taking this contract on topup. I need my money back ...
I discovered that I was unknowingly subscribed to something called Kulavillecom and was charged R7 a day since march. When enquiring how this happened, MTN said it is not their problem, I must take it up with Mira Networks or WASPA. I haven't a clue who or what this is, but when I calls the number ...
My 79year old mother has a top up contract & everytime she loads airtime someone debits the airtime! I went to Cresta MTN to enquire & they say some 3 companies are debitting! my mother doesn't even send smses so why would she be subscribing to any of these? my concern is why is MTN ...
I phoned the MTN Retentions Department last month, end of June, to find out if they have any special deals for me since I've been a loyal customer since 1994. The lady I spoke to then told me that I can phone them the following month because then I'm due for upgrade and will be able to help me ...
MTN's response 2 weeks ago: Hello craig_george, Thank you for your post. We do apologize for the lapse in service that you have experienced. A credit and refund is due back to you. We will request this from our banking team and have the amounts refunded within 24 - 48 hours. We look forward to ...
I've had intermittent connection problems with my MTN connection. Today I wasted my time calling the Call Centre to see if there was a network problem. After holding on for ages, the first guy said he couldn't see a problem. He then put me through to Data Support. The person who answered said he ...