I applied for another top-up contract with them on monday 29/06/2013 at fourways. It got approved on tuesday, up to now i'm still waiting for them to activate the number to work. Three days i have been waiting for this... i have an exciting contract with them. I advised them that i'm ordering this ...
Good day, I went to upgrade on my package Anytime 200 top up in June at the Menlyn shop Ground floor. Bianca assisted me. She was in a hurry to make me sign the paperwork and informed me that they will email me copies of it, until today I have not received the copies of the signed documents. ...
A week ago we phoned to change my husbands debit order to his new account, today the debit order did not go through because the detail is not changed, do you people think we phone and hold on for how long because it's pure fun??? now who will pay the debit order money cause it did not go off? and ...
After 2 months of struggling with this complaint, Errol Maistry (Legal Accounts Administrator) who sorted out this problem in 1 day. Thank you very much to him and the team for their patience. I now found my peace of mind. ...
I have on numerous occasions requested invoices to show me why certain amounts were being billed. MTN kept sending me incorrect invoices & came back to me that they couldnt get copy of the invoice & were requesting it- I am still waiting. They were also charging me promo fees even after the ...
Yesterday after phoning numerous times to numerous, I phoned tygervalley centre. They said that I'm not the first client to complain about this and that they have to send a security guard to MTN for them to pick up their phones... Now I did an application, I'm still waiting on feedback. I have been ...