Dear Nomonde. REQ:2471443 Thank you for the response, but everything on my account is still not corrected. I understand my extra call charges, but the issue is the broadband 250mb and call line identity fee. The credit of R59 for the broadband 250mb is correct. However there's a R9 CALL LINE ...
I created a query via the online help support on 16/07/2013, I have not received any feedback. The query is as follows: Phone Number: "Text: Good day, As per invoices number: E163298227 and E163336119, my monthly data subscription premium shot up from R149 to R389, any particular reason for ...
E-mail dated 26 June 2013 Good day Please find attached documents that were handed to your Westgate MTN branch on the 17th of May to Mpho Mokotla, store contact number 083 869 6691. When calling your Business Interaction number (808) yesterday to enquire if my contract has been transferred over to ...
I wrote a complaint about Mtn's terrible service delivery. the regional responded with a very nice and promising letter informing me that the matter will be looked into and resolved. I received a call this afternoon from the suppliers informing me they are missing a form that I had submitted to ...
MTN I COMPLAINED!!! Where is the reply??? Your "senior" manager contacted me but seems to have forgotten that I RAISED A SERIOUS COMPLAINT!!! ...
I am a MTN customer for 8 years now. I had recently got a Blackberry Z10 on contract. On the first day of having the phone it was giving me endless problems. When I went to MTN in Pavillion they made me wait for 2 hours on a Sunday afternoon so that a software update can be done on the phone. When ...