I lost my phone on the 11 July 2013. I went to Maponya mall and got the "Lazy" Yolanda who is forever the only one available when other consultants are busy with clients. Always When I go there I have to be assisted by her, this time she passed the buck! I was assisted by Mpho Langa he ...
Earlier this week the phone I got as an upgrade had a hardware problem. After being pushed around from pillar to post Marilyn at the MTN walk-in centre in Allandale and especially Mpho at the Greenstone store helped identify the problem and arranged that the phone was exchanged. These two ladies ...
WHERE DO I BEGIN??? Ive been having endless hassles with my account since march this year, where i decided to go and get a debit order of 100 a month so i could automatically get airtime without the need of going to a shop. I set it up, and MTN REFUSED to DEBIT my account, they did not inform me ...
I was called for a pre-approved contract, received handset, the next day my daughter checked the phone for me, told me this handset looks used, it was full of scratches and I'm paying too much money for such a cheap phone. I called and cancelled the contract, the handset was collected on 8 March ...
Upgraded router 13 May 2013 with promotional Samsung TV. To date TV has not arrived. Get no response from management other than out of stock. Told by Yaseen Arend to log complaint on HP if I wanted a response. Unbelievably poor service from Century City branch with no one taking responsibility or ...
I renewed my contract in January already (upgraded from a blackberry contract to iphone). at the time of upgrade i requested a transfer of the contract to my name from my dads. 7 months later and 3 returns to the branch for them to transfer it again and cancel my BIS. i am still paying for BIS and ...