All talk and no action. Why am I still paying even after you have acknowledged your mistake so many times (11 June 2013) It is now a full year that I am trying to stop MTN from my money. For the past 12 months MTN has been debiting my bank account for a contract I DO NOT HAVE! I have a prepaid ...
MTN has "upgraded" our contracts without our cent. They now sending us a bill outstanding that we refuse to pay. MTN can not supply us with the prove of the signed contracts. The supervisor told my husband "if you stay in my house, I need to bill you" my husband responds on his ...
My Wife's Tablet was. What a mission!!! to get MTN's insurance to sort out the claim. They cost us more time that what is was worth. Biggest issue is the fact that after some time we could get the Tablet black listed but MTN never cancelled or disabled the sim card that came with the device which ...
A third party charge was added to my bill, that to on two different contracts. When I queried with the charge MTN said that is a third party charge of which I have no knowledge. It's shocking and scary to learn that MTN just accepts a claimed third party charge on your behalf with no authorization ...
MTN Cheating as informing after three months of the contract that free given minutes MTN to MTN will only be used once consumer finished! 00 % given air time. So nonsense, cant think how customer will call other subscriber numbers if Free minutes will be only used for MTN to MTN and customer has ...
I have been a loyal customer of MTN for years. Initially my contract was opened up in my brother's name but paid for by me. As a result every time I upgrade or make changes he has to accompany me. For the last 2 upgrades, I have requested to change the details into my name, and every time am told ...