Good day I have had the worst experience ever with MTN with regard to my debit order for my cellphone contract. I emailed all my details specifying the contract i would like for both my lines in December 2012. I got a response stating what my monthly payment will be per line and ever since January ...
It doesn't matter which MTN branch you call, nobody ever answers their phones and when you call the call centre then the attitude is "how must we make them answer their phone"? You cannot complain either as the complaints department only deals with e-mails? With this kind of service, I am ...
On 27/06/13 I booked my Nokia E7 in to have it checked, due to it not charging. Job card no. 1-8924273214. I'm not an expert & assumed that th battery charging pin broke as it felt loose &just needed replacement. Discussed this wth the ladies at the MTNshop &understood tht I might need ...
I used to support MTN greatly up till now. MTN is an absolute dissappointment- they refuse to accept their faults- they're always refering you to another department to lodge a complaint or anything anything at all. i called them to rectify their the amount they debited off my account. instead they ...
I bought a sony tablet from Limpopo mall on the 15/07/2013 and when i get home i realise that the manager Bongani broke it. I took it back On the 20/07/2013, Bongani the Manager was not on duty. Two ladies was on duty. On the door they wrote that they open at 08:30 an i walked in at 08:50 and they ...
I recently lost my phone, I put in an insurance claim and its been 2 weeks since I last spoke to them. They still haven't processed my claim. Every time I call them I receive automated voice prompts in repeat mode and never even get to the consultants. I cannot live any longer without a phone. ...