I have a MTN 2 gig data top up contract for R149 per month which was taken in March 2012 and was billed R149 per month until last month which I was billed R1761.86. When I queried this with MTN they tell me that I used data more than 2 gigs therefore the huge bill, I then explain to the guy that ...
I have been eagerly awaiting the date when I can upgrade my phone and on the 1st of August I phoned MTN Direct only to be told that I cannot upgrade my phone even though I know what package and phone I want - because their August promotional price lists have not been released yet! It is now the 5th ...
After doing a simple sim swop at Kloof MTN with Bongamusa on Saturday morning at 930 am. We were told the swop would take 2-24hrs. 24hrs later the new sim is still not active. Phoning MTN is futile. You must go into the store they say."only they can activate it". After phoning the store ...
This is a second complains and I still have not received any way forward and I still do not have a phone - I spoke to Nan on your chat service on Thursday 02/08 and she promised to speak to the manager comeback as soon as possible. I even faxed the report from HVRC Repairs Veronica did not give me ...
I have asked for a swim swap, on 02/08/2013 at 14:00. The transaction was done at the MTN store in Bedfordview Center, Johannesburg. At 14:11 i got an sms from MTN saying that the swap request has been received and was being processed. On 03/08/2013 around noon, I called the store stating that the ...
I took a 24 month contract out with Mtn for my daughter who now lives in P.E. After a few months she started having problems with it. She couldn't receive emails on it which she needs for her University work. She went into the mtn shop in P.E to get it sorted out. She got the phone back two weeks ...