I ordered a new Samsung Galaxy S4 from MTN Direct and received the phone from RTT couriers on 19th July 2013. The "soft keys", menu and return button were not functioning. I was told to return the phone to an MTN service centre. I took the phone to MTN Richards Drive and they assessed the ...
I upgraded on the 31st of May 2013 to an iphone package (anytime 200) at R429pm, however I have been receiving R100 and 25 sms's which is of my previous contract. My bill for the last two months were R900 and R1800, partly due to my free minutes and data not being loaded. After numerous phone calls ...
Must be the service you provide cause im not getting anything else from you!!! WOW, Its now been 5 weeks since if laid a complaint on Hellopeter. I'm starting to regret porting from Vodacom over to Mtn. This is how MTN thanks me for starting to support them. The moment I have a problem they ignore ...
Good day. I wish to lay a complaint against the competence of the staff in the Middelburg Mall (MP) Branch. We are customers of MTN for OVER 14 YEARS, and on the 22July we (me and my wife) applied for additional contracts for our two boys (8 & 6) for the Galaxy pockets that comes with the ...
I am now totally at my wits end. For the second time now MTN has sent back my phone, still not repaired. Please see history by clicking these links: https:///mtn/complaints/phone-in-worse-state-than-before-1124791 https:///mtn/complaints/still-no-feedback-after-it-was-promised-1137463 On Friday I ...
I have a MTN 3g contract and the signal is very poor where I live. I have complained about it before and I was told a booster would be installed but I do not think they did as the signal is still very poor and I only get 3g network in certain places in my house and then it sometimes stalls as the ...