I would like to bring this matter to your attention being a mtn valued customer currently holding 3 contracts with mtn, both blackberry phones and modem has been cut and still been charged while I have paid my accounts. I have been to pavillion Mtn and the workshop Mtn and nobody seems to know ...
I am a MTN Service Provider customer since 1999. Acc. no. A0382162. On my latest Tax Invoice appear a charge for "Content Charge" from Mira Networks for Stormy Alerts 44539. I have never requested or authorised this service nor the billing to my MTN Account. I am the only user of my ...
My cell phone which is still under warranty... the charging port breaks, i sent it in for repairs & explained the phone also freezes, i then had to call the technical support for feedback because i had no feedback. apparently its my fault the charging port broke... explain how do i physically ...
Trying to upgrade with Mtn is trying indeed! No or slow responses are the order of the day. Four weeks later and we are still waiting for issues to be resolved. Promises of urgent escalations come to nought. Clearly Mtn do not care much for customer retention/satisfaction (even though we are a ...
I was in Botswana for 24 hours and i have recieved a bill for R 1500 for data roaming? I have phoned MTN and asked them to please explain this to me as i only recieved. a few emails and made a few calls. They said someone from the accounts department would phone me within 10 days and i am still ...
For the past 2 weeks we are not able to talk on our cell phones of which MTN SA is the service provider, there is a constant break-up during all calls and it is very annoying and what does it sound like if you ask a customer to repeat what he just said every 10 or 15 seconds. I did phone MTN and I ...