I want to complain about MTN service and in particular data services, I have a MTN data share link modem number 0732509696 that does not even allow me to use the data on it it just does not work, what am I paying for. Then on my smart phone 0834613527 I have loaded 1 gig of data that I am also not ...
In April this year, I got the shock of my life when my MTN 3G invoice came with an amount of R4, 863.61 from the usual R149 a month that I have been paying. Since April, I have been asking for a URL report indicating which websites I visited and how much data was used on each, but up to now such a ...
After a quick response from the Mtn call centre on Monday regarding my previous complaint on, Mtn has still failed to call me back and confirm if they will be able to resolve the complaints I have made against them. All was good on Monday 23 September, the call centre representitive was very ...
I handed my Blackberry 9900 in at MTN Secunda for repairs on 12 Aug 2013. After waiting the said 3 week period I visited them only to find my phone is missing. After I did a bit of investigating I found my phone was never sent in to the Repair Centre. Only when I went to inquire did they sent the ...
I am beyond angry I am so disgusted its even beyond me what really happens at that Mtn Shop really its the 28th of September and those people have still not submitted my claim and unfortunately my insurance will not be able to assist me because they did not send my documents because they lost them ...
I previously complained on Hello Peter on 16 July - MTN did respond on 19 July - WENZILE MASINA: REQ:2422836 - advising the matter would be escalated to the Regional Manager and I would be advised of the outcome. I wrote again on 15 August - one month later, NOTHING has happened since 19 July. No ...