At the end of my MTN contract, I requested MTN to cancel my contract and convert to prepaid. What they have done is cancel my simcard and de-activated me completely. 4 days later and numerous phonecalls and emails I still have no cellphone service! ...
I do not know which number to dial anymore, and don t care to even attempt and phone in anymore. The moment I speak to a consultant they alsways have to transfer you, there is never a supervisor and/or Manager available. According to my understanding and request that I made with MTN Direct is that ...
I have an I Phone and an expensive contract with MTN, which is driving me crazy. Virtually every call I make and I kid you not, drops two or more times a call. The clarity of the calls is deplorable and trying to speak on the damned network is the most frustrating part of my day. I live in ...
I cannot access any information about the contract that I pay for without having to disrupt my mothers day. My cell is not receiving or sending messages and on calling MTN and waiting nearly 30 minutes for someone to pick up my call, I was told I would need to ask my mother to call in. I am beyond ...
I GOT A BLACKBERRY PHONE ON CONTRACT FROM MTN LAST YEAR, AND I TOOK IN MY PHONE FOR REPAIRS IN MARCH THIS YEAR, AND THEY TOLD ME THEY WERE GOING TO SWOP MY PHONE WITH A REFURBISHED ONE, AND I RECEIVED A NEW ONE AFTER FIGHTING WITH THEM, BECOZ THEY WERE NOT UPDATING ME ON WHAT WAS GOING ON, I HAD TO ...
Dear Reader. My wife called MTN last month when she noticed that she was billed incorrectly for a service that she did not register for and called MTN to this services cancelled but was not, call REF: 481 88 41 - assisted by Khaya. We even wrote a complaint on helo-peter and received an ...