Mobile number in question-0810425444.I have an MTN contract which I signed up for in October 2012, Assisted by a consultant named Nhlanhla. The contract I agreed to was for R164 per month after the 18% discount for 24 months. Since August 2013 my invoice have increased to R373 which I am disputing. ...
When my contract was due for an upgrade, I called MTN direct (2013-10-22). I went through all the necessary questions and information to upgrade and was told that my phone would be couriered the next day. On the 28th I phoned again and was told that no upgrade was processed on my contract. Nobody ...
1 year Top up contract 2 numbers. Went into MTN Vangate Mall (cape town), spoke to Shawn and had this cancelled (this was after the year contract expired), this was in April 2013. We asked for all billing on our bank accounts to END on these two numbers. Since then, every month we go in to an MTN ...
It is always a great pleasure to deal with people like Phila Dube - especially after a series of bad Customer service I always experience with various service providers in our country! I must say Phila Dube's performance is 'Beyond excellent' - I had a series of requests from sim swaps, to applying ...
Went into the mtn store in Blood mall Tshwane CBD to apply for a contract phone, I regret going into the store as i recieved bad customer service, it was three agents of which two were ladies and they didnt even bother greeting me back, I told one lady that i wanted to check if i qualify for a ...
I am now highly irritated at MTN. My Top-up dates on my contract is the 7th of every month. As of the 9th of this month I have still not been topped up and my data is currently on 10mb. I called 808 to to tell them that my data on the number has not been updated. 3 time they have told me I can't do ...