Kulula has no put no effort into rectifying their mistake in overcharging me. I paid for an airline ticket 3-times because their website crashed. This was two weeks ago, and after much communication, most from my side, the simple matter of refunding my money has not been sorted out. I posted a ...
I took the flight from Cape town to Lanseria on the 23rd of May at 06:00. I order tea (without milk) and the Stewart brought it scalding hot with no tray. He spilled the tea on my hand and burned me severely. I was in agony, my hand still not healed and hurts now 5 days later. On the flight they ...
We always use [URL Removed] to book flights. The great thing is that one can book both [URL Removed] and British Airways flights at the same time. The only down point, now for the past month, when I select a British Airways flight, I receive an e-mail confirmation from [URL Removed] ...
I booked my ticket to Durban on the 26th April 2013, departing Lanseria on the 5/6/2013 and returning 20/6/2013 However due to unforeseen circumstances regarding a family emergancy I will now be unable to go. However when I contacted the call centre regarding a refund, I was told that my ticket was ...
I e-mailed an enquiry regarding my dog 15kg to fly with me. Asking what is the procedure, costs etc. I have still received no response. When i tried to call the info line just wasted all my air time and couldn't get through. To this day i am still waiting for a reply on such a simple question. ...
This evening I was booked on the flight from Lanseria to Cape Town at 20:00. When I checked in online, the website stated that there was a delay to 22:30. Perfectly acceptable, as delays do build during the day. Again checked the website at 21:30 (on which it states that it is updated every 5 ...