Medipost dropped off a medical parcel for my husband and he accepted it only because the delivery guy from MEIDPOST wouldn't take it back. We then contacted Medipost and they came and collected it. Now the fees for this of approximately R725 were meant to be reversed as they took the medicine back. ...
Claims paid by me to the service providers during my pregnancy, and sent in timelessly for a refund, has after several requests by me, to date, not been refunded. Their service is absolutely ridiculous, I faxed my claims several times, after each time I phoned the call centre to find out where my ...
Gems refuses to pay the service that was rendered to me 8 months ago. I am a fully and up to date paying member of this medical scheme and gave birth on the 20/08/12 by ceaserian section, the medical scheme only paid a small portion of the claimed amount and claims that the Dr charged above the ...
I called to find out how i can terminate being a dependant and the lady told me i should send a letter and my ID copy then all will be taken care of. Now more than a month later i'm being told that she told me the wrong information and my mother needs to be the one to send a termination letter. I'm ...
GEMS has been nothing incompetent tome. I receive chronic medications from them (or should i say when they want to deliver the medications to me) I am taking care of an HIV positive 5year oldchild and you not suppose to break the cycle when you on the medication. i haven't received the medication ...
GEMS have always been a medical aid that you can rely on but since January 2013 we have been struggling a lot to get authorisation on hearing aids and even after authorisation has been obtained the claim are still rejected due to "authorisation not obtained". Most medical aid take 7 ...