THE CALL CENTRE AGENTS DO NOT KNOW ANYTHING ABOUT THEIR JOB..Since I got pregnant in August, my Dr prescribed a script of pills that I have to take for the whole duration, Gems never paid for it. Ive been paying from my own pocket and its expensive..I called, faxed I dont know how many times (the ...
I HAVE TERMINATED MY MEDICAL AID WITH GEMS IN DECEMBER 2012 AND FOR JANUARY AND DECEMBER THEY HAVE DEDUCTED AND I HAVE BEEN FOLLOWING UP SINCE JANUARY AND BEEN TOLD THAT THEY HAVE SENT THE TERMINATION NOTIFICATION TO PERSAL (GOVERMENT SALARY SYSTEM), I HAVE JOINED ANOTHER MEDICAL AID AND NOW I HAVE ...
I have been struggling with GEMS since I decided to switched from Medihelp to GEMS. I paid the full contribution for 3 months since July this year, and they would give me the full refund back. The state approved a subsidy of 4/6 of the amount of R963, They only gave back one months contr. In Aug, ...
Dear GEMS - my name is Beverley Ruthven & I have received terrible service from your callcentre & have had no luck in receiving authoristaion for my dental treatments. I'm utterly disgusted with the service & have spoken previously with a Tabu, Maruno and Natalie in the call centre on ...
I was admitted in hospital in november 2011 gave birth to my precious son. and now wen the hospital claim the money they cant pay it. they say it long overdue. now i have cancelled the medical aid in december 2012 and in january this year they went and deducted the money in my account. the promised ...
Hello Peter, Please assist me. I am pregnant and i did not know about GEMS maternity programme until i consulted on the 22nd of Jan 2013. on the 23rd of Jan 2013 i then registred with the programme and i received an sms saying i was successfully registred as from the 24th of Jan 2013. my bill was ...