Physiotherapy was performed on my father, whilst he was in hospital for the period 02/03/2012 to 06/03/2012. My father advised me that the physiotherapists came to perform physiotherapy on him and he advised them that before doing physiotherapy, they needed obtain an authorisation number from GEMS. ...
I have a problem with the statement that i received from GEMS Medical Aid and phoned call center but they couldnt explain the statement to me and they transfer me to the claims department and I was holding there forever they dont answer they calls and its not for the first time they do this. Im ...
I AM TERRIBLY DISSAPOINTED WITH GEMS. MY WIFE GOT THE PRIVILAGE OF GETTING A DEPARTMENTAL POSITION AT HER SCHOOL APPROX 4 MONTHS AGO. ONE OF THE ADVANTAGES OF THE POSITION WAS THAT WE COULD JOIN GEMS' MEDIAL AID, WHICH WE THOUGH VERY GOOD OF. I AM CURRENTLY FEELING VERY DISSAPOINTED IN THERE ...
I have emailed a complaint to call centre regarding the account that was not paid. They told me that the account will be paid on the 01/02/2013 but they didnt. On the 04/02/2013 when i called i spoke to one of the Agents by the name of Leaonard Netshindu... and he hanged up the phone on me telling ...
I am a dentisted registered with the GEMS network. I have confirmed patient benefits before treating every single patient i have&confirmed that i am registered with the network&approved to treat their patients. Each time i was given approval. I now receive statements saying i will not be ...
I called GEMS around the 11/12/2012 to add additional member to my membership account which they advised me to fill Affidavit B which I did and sent the same day, and I received a response that I needed to submit an ID copy of the person I intend to add which I sent via an email to them on the ...