I treated a patient from 26/6/13 till 29 June 2013. We require auth within 2 days of discharge. I requested auth on 30 june 2013. I did not get a response at all. I sent another email a week later still nothing. I called on 12 July and spoke to Tracey who said she would send me an auth for this ...
I find it very unfair for us as Government Employees who are forced to join GEMS while Government Employees Medical Scheme is not capable of paying the suppliers. As a member I am paying the huge monthly contribution as I chose Emerald option hoping this will take care of my medical needs, however ...
My membership No: GEMS: EMERALD: 000487952: I went to a dentist in PTA who told me my jawbone is very thin due to wearing dentures & I need an urgent operation. He wrote a motivation letter to GEMS, which was never answered. I wrote numerous emails, phoned many times only to be kept on hold by ...
I have a long standing problem with GEMS unresponsiveness to emails concerning what I perceive to be unresolved and outstanding doctors accounts that go back to Sept 2012. ...
I physically went to the offices of GEMS in Pretoria on 2 January 2013 to stop my GEMS cover as I knew attempting it over email would take about 6 months. I was told by the door guard/receptionist that i must write in a book and sign a form and it would be processed. After this I also followed it ...
Good Day On the 16.04.2013 I went to see a Urologist Dr JH Henning And I was Charged R1213.50 and I have paid R450 cash The medical aid paid R763.50 and the Doctor told me that I will claim the R450 from the medical aid since they did not pay The full amount . so I have faxed the Tax invoice ...