CALLED CONTACT CENTRE ON 12.03.2013 ONLY TO FIND OUT MEMBERSHIP CANCELLED. MY DAD PASSED AWAY ON 05.02.2013 AND HE WAS THE MAIN MEMBER. AND AS WE ALL KNOW MEDICAL AID VERY IMPORTANT. I CALLED AND RECEIVED EMAIL ON 06.06.2013 TO CONTINUE WITH MEMBERSHIP. I WOULD LIKE TO UNDERSTAND HOW GEMS COULD ...
Good Day The correspondence below is regarding a claim of 18 Dec 2012. My reference number is mh49859606. I am still awaiting Derick Smit, Anthonie Barman, Lucialia, Vilet and Mpo to get back to me regarding the claim from SpecSavers. SpecSavers phoned GEMS on 18/12/2012 to confirm benefits for me ...
Good Afternoon I am writing to complain about Gems and a Path Lab claim. I was sick last year and had a series of palpations and break out of Red heat all over my body. I went to my house doctor the first time and he didn't know what it was. It happened a couple of time after that and so they ...
Have been with other Medical Scheme, working for government we had to move to Gems, because of contribution of government. Sorry I thought optical works from January to January every 2 years - apparently not, I paid for the eye test myself. In 2011 one of my lenses broke, phoned Gems, no I still ...
During the period of September and October there were incorrect deductions from my salary which I also reported but never assisted. ...
I have submitted numerous auths for patients as I work at a busy cancer clinic. Usual turnarounds for medical aids are 48-72 hours. With GEMS I have dates pending from 28/01; 12/02; 01/02; 04/02; 05/02; 11/02; 05/02; 18/02; 08/02. These are actual dates of submission on actual patients that have ...