GEMS approached me about this so seemingly "incredible" innovation, the chronic medical plan, this sounded like a good plan, made all registrations as requested, but failed to deliver on their promises. After several phone calls, i get sent from pillar to strength, even after speaking to ...
I retired from dha 30 nov and have since been trying to get them to sopply me with preminiums and after numerous attemts they still have as employed by dha now they say i owe them 9000 rand in back premiums help pls ...
Had went to the Waterfall Netcare Hospital causality section after an accident. Since then it has been a nightmare to have to claim attended to by GEMS. No one wants to take ownership of what the problem could be. I keep being told that it is processed by the claims department, told to call back or ...
The dentis we went to Dr Moolman for some or other reason only sent part of the claim to the medical aid which they processes with no problem The problem is they only paid and claimed about R500.00 and the full account was for over R5 000.00 I am just trying to get them to look at the account and ...
My dentist submitted my account to GEMS on 28 February 2013. GEMS did not settle the account by 15 May 2013. I was notified by my dentist to pay the amount. I then emailed and faxed to GEMS the account but did not receive any notification of acceptance of claim. On 20 June 2013 GEMS still have not ...
This is my mail to them... they don't have a idea what is going on in GEMS . We receive on a weekly basis sms'e, advising us that "dental works has been authorised... with out any explanation as to what."When my husband phoned there offices he was informed that the Dr Swart procedures for ...