I'm sick and tired of this medical aid, firstly i get put through to accounts department and held on for approx. 20 minutes with no one answering!!! Secondly I pay the doctors and claim back from medical aid, with proof of payment and statement, and they pay the Doctor!! this is ridiculous!!! ...
A registered letter with the original script for my son's Chronic medication was sent on 15 February. I still have not ceiced a response. I include the email sent to them: Dear sir/ madam I have sent a script via registered mail on the 15th of February 2013 for my son's repeat medication. I have ...
Last year in February, my wife Esther Mashigo consulted Professor PF Coetzee practice no: 3601315 at Montana hospital. The professor recommended the following operation to solve her problem: ICD 10 code: N62 and procedure code : 0339, 0009. The doctor emailed it to them and I also faxed it to them. ...
My mother 66 year old mother retired in July2012, we contacted the Government Employee Medical Scheme trying to find out how her medical aid would work after she retired. Suffice to say we were sent back & forth between hospital she used to work in & the GEMS people without any help. She ...
E: hold up of payment since December last year I am so tired of gems, first they are so rude, offering supposedly excellent customer services and then they talk to you and promptly cut the line? My husband went to the dentist on 14 December 2012. The account still has not been paid. Everytime I ...
My Mom named Sylvia Noluthando Nofana applied for a medical membership on the 21st of Dec 2012 and she is still without a medical aid cover. She is a Professional Nurse at Charlotte Maxeke Hospital and her persal number is 18631738, and her identity number is 6206220758087. She has admitted all the ...