This complaint is regarding the terrible service at Gems medical aid, we have been awaiting medication to be sent for my mother's chronic illness (she is the main member) for weeks now and each time we call all we get is just being sent from pillar to post with no satisfactory resolution. All we ...
Due to my new job, i emailed GEMS enquiries on the 4th of June 2013 to terminate my GEMS Medical Aid (Emerald) with them, today on the 10th of June 2013, after not receiving any response from them, i called them this morning and their consultant told me to re-mail my termination and my termination ...
To whom it may concern I phoned in to the GEMS call centre (0860004367), at about 11: 25 today. I spoke to a male (Vakele Veto). He was absolutely rude and abrupt and refused to at first give me his surname, then said it was VITO. I asked to speak to his supervisor, he refused point blank to give ...
My Pa is 18 Nov 2012 oorlede na n operasie en - 10 dae in intensiewe sorg Wilgers hospitaal Pretoria Ek is mede eksekuteur saam met my broer vir die boedel. Hy was lid van Gems mediese fonds met volle voordele. In Februarie 2013 het ons n uitstaande rek van Wilgers Hospitaal ontvang vir R38 668.84 ...
I layed a complaint on 9/12/2012 regarding issues I had with Gems. A consultant responded to my complaint on 24/04/2013. I was guaranteed that the maximum time period to look into the matter was 120 days but the matter was not resolved. The medical aid subscription was cut because of one of the ...
My 87 Year Old Grandmother used to belong to MediHelp BUT for some reason all MediHelp Clients got moved to GEM well to say the least the worst move she has been forced to do in 87 YEARS Medihelp at least knew how to look after their members. I have been holding on at the call centre for the past ...