I purchased a 4mb standalone Uncapped account on Wednesday this week (20/02/2013). Upon returning home work to test out this new account I was horrified with the speed and responsiveness of the account, I figured I'd give it a day to improve. Problems I have with the service: * Slow connection ...
I have been trying for 2 weeks to upgrade my package from my ISP. I upgraded about a month and a half ago from a capped package to uncapped but now I am experiencing very high latency on my gaming. The first upgrade took 24 hours and It was done. Because of the high latency i need to change again. ...
I reported a problem to cybersmart whereby my weekend downloads are suppose to be free as per the package option that was chosen. I reported this problem in December and was reimbursed with 32gigs. however this problem was not sorted out and the problem continued in January, I called in again to ...
Three weeks ago I 'upgraded' from a Cybersmart capped bundle to an uncapped bundle. The internet has been persistently unusable since the change. Simple websites, including local html-only sites (even HelloPeter.com!), take up to half an hour to load making any task on the internet impossible. ...
Hi, Please can you update me as to what is happening regarding my request. I called the call centre yesterday to advise my Valentines Voucher is not working. Warren said he will look into this as there are more people complaining and get back to me. Still I have not received any feedback or update. ...
Every day since i joined Cybercrap i have been experiencing slow speeds lower than what i pay, for example: I have a 2Mb line but when i update my games i get a speed of 0.5Kb/s. All games i play have huge lag and cant be played like: LoL, HoN, FarCry3. although my ping is as expected (ping:200). ...