NATURE OF COMPLAINT: feedback, response, No delivery, Call Centre - could go on and on and on. AS PER MOST COMPLAINTS: Uncapped ridiculously low. No response to mails (except stupid generic reply always sent). Call center must be the worst call centre in the country. Always kept on hold for at ...
I signed up with Cybersmart on 12 Feb 2013. These guys got the line activated and account setup pretty quickly and initially I was impressed how quick everything went. Then I turned on the internet, and WOW, it's like using dial-up. I cancelled my iBurst account to move to these guys, and the 4Mbps ...
I had taken out a Cybersmart 4 meg uncapped account with Cybersmart on the 20 Feb 2013. After trying out the account that evening, I realised that the line and network quality was terrible and certainly not what was promised to me and all other customers on activation. I could not play any You Tube ...
I have been having download issues with http and torrent downloads for about 6 weeks and CYBERSMART doesn't even have the decency to update me, it feels has if i become a GHOST on their network. I called through almost everyday cost me a fortune but i am getting no joy. My account is paid timeously ...
Hi Adrian I would like to commend your outstanding service and efforts over the past few days in resolving the issues I have been experiencing. You are so far, in my opinion, the only person at Cybersmart who shows commitment to service delivery. Thanks for all the help. Best regards Hiltonq ...
Hi guys I see that everyone is posting a similar issue, so I'm just going to add my 2c in. I recently upgraded to uncapped with Cybersmart, and we have lost all internet speed. Its so slow, [URL Removed] cant even connect for a test.. Joseph was a great consultant to speak to and he even got my ...