Cybersmart's hosting was SO bad we decided to move our hosting to another provider. Despite numerous attempts to accomplish this and numerous calls to their "call center", Cybersmart failed to follow the required steps. As a result, we have had no on line presence over a week and now have ...
Thanks for a quick response in restoring my ADSL speed back to 2MB. Was slow, now acceptable again. ...
I would like to make use of this opportunity to thank Bianca for her fantastic service. When i send her an email i do not have to wait long for her to reply and she is always friendly and helpful. I really think that she deserves a promotion. THANK YOU BIANCA [Email Removed] ...
Hey Cybersmart. Thanks for being horrible. I have been promised that i will be phoned by Warren, the manager, but it doesent happen. Cybersmart is the most professional ISP in south Africa. If you have a open ticket with them, that doesn't get resolved for one month, 17 days, dont worry. Its listed ...
I have been trying to transfer my domain away from Cybersmart for months now. I first gave notice to Cybersmart to this effect on the 26 of November 2012. They responded that I should just follow their instructions for doing so - which I did - without the desired effect. They insist on making ...
On 11 Oct 2012 I placed a comment on this forum regarding the poor internet speed on my 1Mbps uncapped account. Cybersmart did so much effort to fix this problem that I gave them a good smiley response rating after they fixed it. Sadly it would seem that this was premature, as here I'm sitting ...