I have already placed a compliant here as follows: https:///cybersmart/complaints/internet-account-not-working-for-over-a-month-1003460 I received a call the same day to say that they will be solving my issue but nothing has been done. My account has not been working for a month now so I expect to ...
Its almost impossible to get hold of them. they do not answer emails and calling them takes at least 45mins in a queue. I wanted to move to Afrihost and tried by they did not allow the transfer. I was told there was an outstanding amount of R60.13. So I paid it that day and tried again. It failed. ...
I cancelled because of slow internet. I paid for there best internet but cant even open my facebook so slow is it my mweb 1 meg line was faster then 4 meg cybersmart. then when I cancelled it was slower Idid a speed test and it was .06meg download .002 upload ping of 234 ...
II have sent several emails to [Email Removed] and have received only an automated response stating that they have received my email. Their service is absolutely useless and their call centre has a waiting line of 30 min if not more cause I gave up after 30 min. The best part is that I want to ...
Always been happy with Cybersmart, but after "upgrading" to 4MB Uncapped my browser experience has gone to dialup. Video podcasts, trailers at IMDB, DSTV Ondemand and Ubuntu updates are all useless to me now with speedtest showing that I am on 4MB but with actual download speeds of ...
Hi Adrian, thank you for your empty response sent on Friday stating one of your senior guys will get hold of me. Well, it's Wednesday and I am still waiting. I would like to inform you that the longer you take to respond the more I will keep dropping reminders on Hello Peter and various other local ...