To date the manager has send me an email responding that they will get back to me within 48 hours - reimburse me money - empty promises has been made. I need this to be resolved asap and please refrain form dedcuting any monies from my account. Should this query not be dealth with as this is my ...
Good Day I have had enough of your lack of service. I demand the contact details of the MD/CEO or what ever their title is for Chubb South Africa. This is rediculous. My next step is the legal route. Comply please ...
I have emailed on a few occasions and numerous times. Seems like once the sales people sells a contract, that's it, no after sales service at all. I have phoned in plenty times as well, but I have to explain my story 3 times over, before I get to the right department. I have been waiting for more ...
I have been trying to get Chubb to service my keypad since February. However, clearly Suzanne is concerned about an arrear amount on my account, which so by the way, has nothing to do with the servicing of the keypad. So the tail of the story is, I am paying for a system/service that i can't use. ...
In February 2011, I cancelled my contract with Chubb however, they continued to debit my account. As I did not provide funds for this debit order I incurred additional bank chargers for reversal fees. I sent through all the necessary documentation to Andrew Walden the General Manager of the ...
Many friends and family members recommended that Chubb are the outstanding security system and by the comments I decided to go with them. The initial response from a sales consultant to arrange the first appointment was excellent but immediately thereafter I received absolutely pathetic service. ...