I contacted chubb about two months ago with regards to our alarm being activated and chubb not informing me. I was informed that they are not receiVng any signals and then informed me that it may be the battery. I got our alarm guy out (note that this guy is an ex employee of chubb) and he replaced ...
Chubb has always taken longh to respond on any email send to them or any website complaint site. i am very dissappointed in the lack of service Im receiving from Chubb lately, when my alarm went off several times i was called 5 hrs after and was told that Chubb doesnt respond to the area I stay in, ...
I called Chubb Accounts querying my account. The person dealing with the account needed to refer to a colleague (assume more senior), and she asked me to hold on. What followed made me feel very uncomfortable, in that I heard the entire 'expert consultation' from the colleague - one that was in ...
I placed an order for newly installed alarm system on the 23/10/2013 and up too now still waiting for this order. Numerous of follow up with tons of excuses and this has been a bad experience been a new client with Chubb. The consultant I must say is very slow and useless and does not take his role ...
I put the alarm in my house through chubb. The 1st 4 months was a night mare as they will call me around 1 or 2:00 in the morning saying the my alarm has given them a signal. Eventually i managed to sort it out after a huge fight with them. After 8 months they started double debting my account. i ...
Received a quote from Lilani for my house in kwa-thema, the quote included the main house and the garage. days passed and we didn't receive any feedback with regards to the arrangements for the installation. I called the lady can't remember her name think it's Lilany her number is 082 705 7898, she ...