Our house alarm went off after midnight while we were asleep, we waited for Chubb to call to see if all is ok. Needless to say we got a call 20 min later, by then we could have been murdered. When we asked the call centre that called us, why it took so long There response was " sorry but we ...
Has my alarm reinstalled at my new property in Crosby however the alarm has been giving us endless problems and many sleepless nights! The alarm beeps unnecessarily and activates and deactivates on its own! The technicians came out several times to try n fix the problem but they failed! Also I ...
At 17h45 on 05/11/2013 your representative, emmanuel, was knocking on my gate using a coin to attract attention.By the time I got there he had managed to chip the paint on the gate which was only painted a month ago. Who gives the instructions for your sales people to act this way. emmanuel thought ...
So on 10 April I logged a hellopeter complaint as follows: I cancelled my account with Chubb in January and on 2 January 2013 I received an email from Shantel Peek acknowledging the cancellation and confirming that the radio transmitter is mine. I quote from the email "The radio does not ...
I have been with Chubb for a number of years and my alarm was triggered by burglars 3 weeks ago. The Chubb officer went to my property, but didn't enter the property to check if all was ok as he didn't have a key for the gate key access control. If he entered the property, the burglary could have ...
3 Months ago we signed up with Chubb security. They came & installed our alarm system. We paid Simba cash for the Radio & Beams. They contacted us to let us know that they are going to link us up. Up & till now nothing has happened but yet our bank account gets debited every month. I ...