On 28 October 2013 my parents living in Boksburg were attacked in their house at gunpoint. My 74 year old dad is confined to bed on oxygen, suffering from a respiratory disease. My step mom was attacked as she opened the garage door. She was beaten up, tied up and sat on while one ran through to my ...
On 30 September 2013 I reported the fact that Chubb Alarms staff are ignoring my request to refund the R350 that was paid over to them in error. On 01 October 2013 a received a reply from Alta Roux who stated she will inform the responsible manager for my matter. She is again like the rest of Chubb ...
Their radio transmitter that sends a signal to their control room became faulty as it was sending alarm signals every few minutes. I phoned their technical department to book a technician to come and replace their faulty radio. I spoke to Linda. This was on Wednesday 28th of August. She confirmed ...
On the 26th of October at 9:58 our alarm went off and the call was cancelled by Chubb's call centre. We discovered it the afternoon after coming home from work, the police and Chubb were notified off the burglary. The local staff and management of Chubb admitted that it was Chubb's error and we ...
VERY UPSET WITH CHUBB SECEUTIRY AND THE SERVICE THEY GIVE THEIR CLIENTS, THEY CLAIM TO BE A BILLION DOLLAR COMPANY, BUT CANNOT SERVICE THEIR CLIENTS NEED. I INSTAL A ALARM SYSTEM DURING JULY, THE RADIO SIGNAL WAS ONLY RECEIVED WHEN THE ALARM WAS INSTALLED . I HAVE TESTED THE SYSTEM SEVERAL TIME NO ...
I always wondered why CHUBB's after sales service was so bad. They are quick to take your money, and that is where the service stops! NOW I KNOW... IF THE GM DOES NOT GIVE A, WHY SHLOULD HIS STAFF... LEADING BY EXAMPLE I SUPPOSE? I spoke to Andrew Worthington (General Manager) at the end of ...