I honestly don't know what to say about your service any longer. I have phoned Chubb regarding not coming out when my alarm goes off last week the 18th of November. I then got told that they cannot pick up a signal of my alarm and got told I must test it often. Wow!!! This is the first!!! I didn't ...
One thing, they gave the best price thats why we stayed by them. they were very quick to get the contract by me to sign. 12/11/2013 i haven't received a copy of my contract. they were suppose to come to the house to show everything and check if everything works. they fixed the receiver but nothing ...
Since installed 4months ago it had never worked properly. As soon as it is activated it trips. We have complained every day, spoke to mangers, and supervisors. It has been rewired Monday but it's possibly even worse now. I'm am highly disgusted by Chubb and the customer services they have. No one ...
This is my 3rd report on hello peter! yet still no response from Chubb! what pathetic and disgusting customer service! stop wasting peoples time with automated responses! i want my money back for radio fees which i paid when i joined! i am not the only customer complaining about the same issue! ...
The account in question was cancelled in Feb/March 2013. what was discussed in the contract was not carried out in the installation thus cancelling the contract. a number of people were contacted as well as (if it was him) the director. to date the subscription is still deducted every month. i have ...
In April they have started taking off debit Orders form our account, without even having an alarm system that works (we had no security response)!!! Until a couple of weeks ago, Francois told them that he would like to cancel because the guy has still not yet come to our home to fix the problem... ...