Chubb always debit more money on my account, amount more than the agreed premium for the debit order. I sent several email to complain about the incident, but the matter is not getting resolved. Also advised them that they are affecting my credit records because sometimes they were debitting the ...
On Saturday night we left to go out for a meal and evening out at about 18h30. At 18h55 our babysitter phoned to tell us that someone claiming to be from Mamba was at our door due to an alarm activation. We don't belong to Mamba so I asked her to push the panic button to get a Chubb officer around. ...
On Friday, 4 Oct, we left our house at 12h40. At 13h30 our alarm was triggered. Chubb called my husband at 13h31, no answer. They then called me at 13h33, no answer as I was driving. At this time I entered our street, from where I can see my property. There was no one at my gate, nor did any ...
How pathetic chubb customer service is! to date no response regarding them charging me in July and October for their annual radio fee. i logged a complaint on hello peter on 8 october, they send a useless automated response, i email them as detailed provided below, 4 emails to date, yet no one has ...
July 2013 I paid one years radio fee, September 2013 they deducted radio fee again for the next year. Why must I pay a full years radio fee for two months. I was put through to the accounts department to ask this question I was informed no prorate fees, no matter if you joined a month before the ...
Chubb security is not replying to my calls about the faulty alarm on my premises. I spoke to Deborah about 3 weeks ago and she said that i must report it to the technician to come out. Foreman the techn came out and work on my alarm system and it work only for the time he was at my house. We went ...