Chubb security cannot do my account recon to prove that i'm really in arrears with them. i have ask the lady in accounts named Vanessa and she told me that to do a recon for my account will only take a day even today i am still waiting since last Tuesday. Today when i called she told me that Jane ...
Recently I had a break in at my premises, so I contacted them in regards to how they can best assist me, so the technical department wanted to send out a technician at a cost to re-evaluate my situation, so I spoke to Kate when she had given me a courteousy call and after explain her my situation, ...
I need a consultant to contact me urgenly as I am getting fed up with CHubb and the billing. My initial installment and what i signed for was R 350.00 and every month i pay over R 500 this is totally unacceptable. I need this sorted out asap. ...
Following my report about Chubb on the 15th of October 2013, I still have to recieve any feedback from them even though Alta Roux (Customer Service Agent) promised to escalate my complaint to the person responsible. ...
I currently have my alarm system 1 year exactly. In 12 months I had to pay radio license 3 times. I was charged October 2012, January 2013 and again this month. I call the call centre and get no service the accounts department is worst. ALL I WANT IS MY MONEY BACK. ...
Over 2 years ago we switched from ADT to Chubb, we already had a system with ADT so Chubb installed their radio and keypad. Earlier this month we wanted to switch over to Pinewatch, I phoned up Chubb and they told us that we "have to" finish the 36 month contract. Even though the ...