On 5 of December ADT re installed an existing alarm system in our new house and my wife's bushiness. after a month we realized that the system is not working as some of the sensors and panic buttons is not working. After numerous calls we had no susses. Last night when trying to arm the alarm it ...
My alarm went off on Saturday and i got a call from ADT and i informed them to go and check and they didnt go. I asked my neighbour to check when the security comes and they didnt. I drives me mad is that this is not the first time they dont act on the alarm that went off. I am sick and tired of ...
I've just received probably the 10th, or even more, call from ADT's accounts people notifying me that I owe them from Oct'12-Jan'13. This is after sending proof that I've been religiously paying every month. The last caller still wants me to send the proof again. Hello, what happened to the proof I ...
Whereas I'm a very happy customer of ADT armed reponse (friendly, prompt, etc.), dealing with their accounts and technical departments is impossible. Firstly you cannot get hold of them (technical never return calls left via the call centre and there is no direct number). Secondly, I'm now waiting ...
I started calling Adt's accounts department last year from June onwards and I was referred to Ruth at Adt legal department, I noticed that Adt listed me on the credit bureau for R40, I asked Ruth to do a follow up more than once and get back to me and more so remove my name from the credit bureau ...
My mother phoned ADT to cancel their subscription on 1 October 2012. She was requested to send an email to [Email Removed] which she did on 3 October 2012. She phoned to confirm that they have received the email. No email was found. even the automatic reference given in reply did not exist! She was ...