I subscribed as an adt customer for close to 2 years now, everytime the adt securities respond to an alarm, they would use a remote control placed on a security box on the gate, using a certain code allocated to them. The problem started when our gate system chaged from a remote control to gate ...
Last night my alarm went of and 45 minutes later ADT phoned. What is the point of Armed Response if there is no response. But this complaint will just fall on Deaf ears again. Maybe time to change to another armed response. ...
We have been a customer of ADT for 12 years and our monthly cost have increased over the years to quite a large amount. My hubby called to find out if something could be done to decrease the monthly payment, even if it meant we would have to sign another contract. We were told this can't be done so ...
I am trying to speak to someone in the accounts department to resolve a problem. I spent 30 minutes getting shunted around the call centre, got put through to the technical centre once & and was cut off twice. There is no email address (where I can have proof of sending something) on the ...
The customer service of ADT is absolutely shocking!!! We have cancelled our contract and again a debit order went through. Now the trick is to get hold of some one that can assist you. I have been on the phone for almost an hour, holding on, spoken to 6 different people, none who can assist you, ...
Cancelled my 1 year contract with ADT, since October 2012, i have confirmation from 3 different people, yet it has not yet been done. This is ridIculous as they are still calling me for and outstanding balance (another years premium) By the way I write this complaint whilst still holding on the ...