To whom it may concern, I have been trying for the past month to resolve the following situation: On two instances ADT technical personnel did work at my house. On both these instances the invoice was incorrect. New invoices were issued. I paid the new invoices. The old invoices were never ...
I have been trying to contact the ADT accounts department since the 14 January 2012. I have called the follwoing numbers on a nearly daily basis (sometimes up to 4 times a day); 0861212400, 011 259 3501, 011 321 4555 and 011 321 4575. I have been trying to get a response to an incorrect invoice on ...
ADT this is seriously shocking! Lets start off with the installation, when you damaged my property, this took another 7 months to resolve as the credit was never passed on my account. (After agreeing to install a R45, 000 alarm system I would think you would send a decent crew) Since then I've had ...
I cancelled my subscription with ADT in mid November to end at end December 2012. They never answer the phone, emails, etc. They have attempted to debit my account twice now, once at the end of Dec for January and once at the end of January for February. Fortunately I put a stop payment at my bank! ...
Start up date with ADT: 12/01/2010 During this time, not one call out to for inspection/repair. Called in August 2012, I knew that it must have been battery. Technician comes in on on the 31/08/2012 which is a Friday at 11:15hrs which is a NORMAL WORKING DAY. They had to just change the battery, it ...
In November 2012 I cancelled my ADT subscription with ADT as I relocated to JHB. I have received telephonic confirmation from ADT account that the subscription is cancelled and that the last debit order will be in December 2012. However in January 2013 I was still billed R 412.00 and exer since I ...