I sent in a cancellation email on 14/12/2012. I got a phone call from someone to confirm my cancellation in January, and I told them I want to go ahead. Then I got another phone call from someone later in January to try to "fix" the problem that I cancelled for. I told them, I have ...
ADT sent me an sms stating that their banking details shall change as from 01 Dec 2012 and that new account references shall be sent with the new statements. Since Nov last year i have received no account statement. Been responsible i called to get the details only to wait 7mins 54sec and be cut ...
I called ADT's customer services centre on the 28th of January. I asked the consultant how I go about cancelling ADT's Services. The consultant told me that I had to send an email to the ADT customer care email. Which I did. I received a ticket from ADT in an email stating that the correct person ...
On Thursday the 31 January 2013 ADT phoned me to tell me that I haven't paid for 5 months and if we don't pay within a week they are going to suspend or services. We have a 2 year contract which is fully paid for for the 2 years. When I tried to phoned accounts on the 31/01/13 I couldn't't get ...
After being seriously ripped off by an ADT installer who security equipment from my house and did not finish the installation - even though he had already been paid, ADT did nothing to try and correct the situation. I tried to cancel my membership with them 5 times over the past month and they just ...
After contacting ADT central call centre sales office i was asked to leave my details and an agent would contact me back to setup an appointment and do the necessary to have a new system installed. After a week and 3 missed appointments which ADT made but never showed i'm still waiting. i have not ...