On the 23/12/2013 I was out of my home. Burglars tried entering the roof, which set off the alarm at around 2am. ADT left me a voice message.30 minutes later the alarm went off again, ADT called, and I asked them to take a look at the house as I was not in. I was disillusioned at the peace of mind ...
We were advised by ADT to "upgrade" our alarm system. Installed so called pet friendly motion detector sensors at back of house to accomodate a small jack russell. Since day 1 this alarm has been giving endless hassles and non stop issues!!! Alarm goes off during the day for no reason at ...
I would like to thank Mikhail Haffajee from ADT technical dept for all his professional assistance as well as his excellent skills in customer service. he has really gone the extra mile on numerous occassions which is highly appreciated and this is truelly someone who knows a thing about customer ...
I have tried to get ADT to add to their services but i could not get a sales rep to attend to the matter from November 2013. I have made numerous calls since then and even spoke to supervisor who promised me that my problem will be sorted out but i'm still waiting for her call. I finally got a hold ...
On the 9th of January 2014 ADT technicians came to my house to fix the alarm and i was charged R280.00. On the 15th of January 2014 i tested the alarm and also phoned ADT offices to confirm if they received signal and the operator informed me that they did not receive the signal. She then booked ...
My ADT alarm system gave problems Friday morning at 05:00. The control room contacted and my wife asked for a repair technician to be send. Nobody came. The evening I switched on the alarm system and still not working I pushed the panic button for a test and the siren came on and the control room ...