I have been trying to cancel my ADT armed response. Called the call centre, and they said I must send and email with the details. I get an auto response but up to now no one responds. IF THEY CAN'T RESPOND TO AN EMAIL HOW DO THEY RESPOND TO AN EMERGENCY??? You send an enail into a black hole and it ...
When ever i call ADT i get hold off a switchboard, i have even selected the emergency option and still i wait the same time to be assisted. I never get hold of a person. Used the call back facility and im still waiting. In some cases my alarm goes off and they dont even call. I am really ...
ADT is our security supplier. On 5 January at 16h00 we had a burglary at our office. A colleague arrived at the office 5 minutes after ADT phoned and notified him that the alarm went off. He did however not want to go into the office alone, as he was not sure how many burglars there were. After 45 ...
I had an account with ADT that was handed over to collections as I lost my job and couldnt afford to pay. For over 6 months I have been trying to get the details and make a payment arrangement to settle this account and no one can help. They handed me over to ITC Business Administrators who claim ...
Last week Thursday 9th Jan 2014 - My alarm went off at about 07h45pm - ADT Phoned and asked if they should send a vehicle to which I said no because I thought it was due to the heavy rains - I reset my alarm however it went off again, they phoned again and I said yes thinking something could be ...
Hi Since we have had our alarm installed with ADT we have had nothing but bad service. Response times especially is PUTRID. We have spoken to so many of the supervisors and managers on duty complaining about this, and having them profusely apologise and promise it will never happen again... but it ...