To whom it may concern, I have an ADT alarm system installed in my house and i live in a complex. Today at 11:36am my husband called to inform me that ADT contacted him as the alarm in my house went off. He then said i should open the gate for them. At 12:11pm I got a call from our intercom service ...
I signed up with ADT in Dec 2013... Part of my contract was radio link to Controller Room .. December last year I was supplied with a radio link to install... Radio Link supplied was faulty!! In the interim I was overseas over the December period .. I was assured by ADT that the installation would ...
I want to cancel my contract with ADT. I contact the call centre and they informed me I need to send them a mail. I sent a mail on Monday the 20/01 no feedback or acknowledgement. I sent a mail on Wednesday 22/01 no feedback or acknowledgement. On Thursday morning I receive an SMS stating they are ...
We often complain about the service we receive... but I would like to take some time to thank Dipalesa in the Call Centre & technician Peter from ADT for their great service and really making me (and my query) feel important Great job! You both are great assets to ADT Thank you, Joey ...
I received a cold direct-marketing call from ADT yesterday, even though I have never done any business with them, and I am registered on the National Opt-Out database. I asked the caller where ADT got my contact information, since the Electronic Communications and Transactions Act of 2002 entitles ...
I reported the alarm fault and I was told to pay R 480 for the technician to attend the problem. My contract with them is totally different. Can someone explain to me as to why must I pay for the alarm fault which is not caused by me? Who does the maintenance for the system? Why was this not ...