I have an account with ADT which was in arrears. I made an arrangement with Cyrella Jacobus from ADT Head Office to settle the account with a 40% discount. Cyrella said she can not give me the offer in writing, but as soon as I paid the outstanding amount, she would send me a paid up letter. I have ...
On the 31 December 2013 our alarm went off at our home. An agent from ADT called to find out if they should send someone over to check if everything was ok, that was around 14:00. We arrived at home around 14:45. Up until then no one confirmed that is was safe, but we nevertheless entered the ...
I am absolutely DISGUSTED at the complete lack of "service" from ADT. I cancelled my subscription as they failed to come out to install my alarm on 2 occasions. How on earth then will they respond in an emergency?? I couldn't have made a better decision than to cancel my susbcription. I ...
I HAVE CALLED ADT AND GDH SECURITY EVERYDAY SINCE MONDAY 13TH JAN, REPORTING THAT MY ALARM IS NOT WORKING. EVEN THE ALARM PAD IS COMPLETELY DEAD. EVERYDAY SINCE I AM PROMISED THAT GDH SECURITY WILL COME BY THE HOUSE TO REPAIR. THAT HAS NOT HAPPENED. I AM PAYING ADT FOR A SERVICE THAT CANNOT BE ...
I joined ADT in December 2013 as I have just experienced an attempted burglary. I was promised the following: 1. We will place your property on high alert until your radio is installed. NEVER HAPPEND. 2. You can buy a barrel lock so that ADT have access to your premises. Even though I explained ...
What exactly am I paying for??? Two robberies and 4 calls to ADT and still no response. WHAT AN ABSOLUTE RIP-OFF. ...